Shipping policy

Shipping Policy

Thank you for shopping with Ombré Noir. Please review our shipping policy carefully before placing your order.

Processing Time
All orders are typically processed within 1–3 business days after the order is placed. Orders are not processed or shipped on weekends or holidays.

Shipping Time
Once your order has been processed, delivery usually takes 10–15 business days.

Estimated Delivery Time
Please allow approximately 11–18 business days in total from the date your order is placed for your package to arrive.

Delays
Shipping times are estimates and may occasionally be affected by circumstances outside of our control, including carrier delays, customs clearance, holidays, weather conditions, or high order volumes.

Tracking Information
Once your order has shipped, tracking information will be provided so you can monitor the status of your delivery.

Shipping Address
Please ensure that your shipping address is entered correctly at checkout. Ombré Noir is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete shipping information.

Questions
If you have any questions regarding your order or shipping, please contact our support team at support@ombrenoir.ca.